Patient Services

At BOCA, patients enjoy peace of mind. We get patients access to affordable medications and provide them with exceptional service that they deserve. 

  • Financial Assistance

    We make sure that patients take advantage of any available financial assistance to help with out-of-pocket costs, including foundation grants and copay cards.  

  • We Treat You Like Family

    We understand our customers, because we come from communities like yours.  

  • Personalized Free Delivery

    There’s no need to wait in line - we provide delivery to the address of choice in discreet, temperature-sensitive packaging.  

  • Prior Authorization Team 

    Our experienced prior authorization team takes the lead for our patients and works with their insurance company to secure the necessary prior authorizations and reauthorizations.  

  • Proactive Communication 

    Our team communicates with the patients directly and their providers every step of the way.

  • EveryDay Essentials 

    We can provide our patients with everyday over-the-counter essentials free with their prescriptions with their organization’s approval. 

  • Transfer Prescriptions 

    We make it easy for patients to transfer their prescriptions.  Get the care you deserve in a trusted, respectable environment. Speak with one of our Client Advocates today. 

  • Support to Keep Patients on Track

    If patients need help in medication adherence, BOCA can offer adherence packs (right-on-time packs) and we offer medication synchronization so that patients get refills at the same time.

What Patients are saying

Jon B.

THE BEST SERVICE TO THE COMMUNITY I HAVE EVER SEEN. Not only is the pharmacy clean but the customer service is more than outstanding. The employees at the store are so great at what they do they even find a way to help the customers that speak zero English and only Spanish. Best pharmacy in the Bronx!

Derrick S

Professional and very respectful and courteous. I highly recommend this business for all your pharmacy needs.

Jada

They are extremely helpful and try their best to help out all their patients. Great job keep up the good work. I’ve been coming here for years and won’t go anywhere else.

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